🟢 Is Twelve Labs Down?
No — Twelve Labs is operational
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Recent Incidents · Last 7 days
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About Twelve Labs
AIWatch Data: Twelve Labs's reported uptime is 99.91%. Based on AIWatch data from the last 30 days, it experienced 3 incidents with an average recovery time of 4h 25m.
Twelve Labs is a video understanding AI platform that provides search, embed, and analyze capabilities over video using the Marengo and Pegasus foundation models. It enables developers to build applications that can search within videos, generate embeddings, and analyze video content.
AIWatch Insight: Twelve Labs is a video understanding API focused on search, embed, and analyze workflows — not video generation. It uses a custom Atlassian Statuspage (status.twelvelabs.io) with a well-structured component layout: the API group covers 10 individual model surfaces (Search, Embed, Analyze by Marengo 3.0 and Pegasus 1.5/1.2, Index, Video list), while Platform/Playground/Dashboard are non-API surfaces.
When Twelve Labs API is down, applications relying on video search, embedding, or analysis capabilities will be unable to process video content. Video indexing tasks and search queries will fail or timeout.
This page provides real-time status, uptime history, and recent incident details — updated every 5 minutes by AIWatch.
Frequently Asked Questions
Is Twelve Labs API down right now?
Check the live status indicator at the top of this page. AIWatch monitors Twelve Labs every 5 minutes and shows real-time operational status, uptime percentage, and recent incidents.
How do I check Twelve Labs status?
You can check Twelve Labs status on this page (updated every 5 minutes), on the official status page at status.twelvelabs.io, or on the AIWatch dashboard at ai-watch.dev.
What should I do when Twelve Labs API is down?
If Twelve Labs is experiencing downtime, consider checking the official status page for updates. For video understanding workflows, you may need to wait for the service to recover or implement retry logic with exponential backoff.
How often does Twelve Labs go down?
Twelve Labs uptime and incident history are tracked on this page. Check the recent incidents section and uptime percentage for current reliability data.