🟢 Is Twelve Labs Down?
No — Twelve Labs is operational
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APIs 13 components
Jockey 7 components
Recent Incidents · Last 7 days
Some API features are experiencing issues · 7×
Timeline · 2 updates
Timeline · 3 updates
Timeline · 3 updates
Timeline · 2 updates
Timeline · 3 updates
Timeline · 3 updates
Timeline · 2 updates
About Twelve Labs
AIWatch Data: Twelve Labs's reported uptime is 99.98%. Based on AIWatch data from the last 30 days, it experienced 14 incidents with an average recovery time of 17 minutes.
Twelve Labs is a video understanding AI platform that provides search, embed, and analyze capabilities over video using the Marengo and Pegasus foundation models. It enables developers to build applications that can search within videos, generate embeddings, and analyze video content.
AIWatch Insight: Twelve Labs is a video understanding API focused on search, embed, and analyze workflows — not video generation. It uses a custom Atlassian Statuspage (status.twelvelabs.io).
When Twelve Labs API is down, applications relying on video search, embedding, or analysis capabilities will be unable to process video content. Video indexing tasks and search queries will fail or timeout.
This page provides real-time status and recent incident details; uptime history is shown only when the official source publishes sufficient comparable records — updated every 5 minutes by AIWatch.
Frequently Asked Questions
Is Twelve Labs API down right now?
Check the live status indicator at the top of this page. AIWatch monitors Twelve Labs every 5 minutes and shows real-time operational status, uptime percentage, and recent incidents.
How do I check Twelve Labs status?
You can check Twelve Labs status on this page (updated every 5 minutes), on the official status page at status.twelvelabs.io, or on the AIWatch dashboard at ai-watch.dev.
What should I do when Twelve Labs API is down?
If Twelve Labs is experiencing downtime, consider checking the official status page for updates. For video understanding workflows, you may need to wait for the service to recover or implement retry logic with exponential backoff.
How often does Twelve Labs go down?
Twelve Labs uptime and incident history are tracked on this page. Check the recent incidents section and uptime percentage for current reliability data.